Frequently Asked Questions
Our warranty is simple: If you are not 100% satisfied with the quality of the product or the overall experience you have with your order, simply contact us and we’ll make it right.
Due to the customized nature of our products we do not allow returns for printed products. We stand behind our quality and will reprint an order at no cost to you if it is our mistake. If the mistake was on your end, we can usually provide a discounted reprint.
We do allow returns within 30 days of non-printed stock items such as real estate frames and accessories.
Because we want to get your order to you as quickly as possible, our custom orders begin the production process immediately after the proof is approved. Because of this, we can not allow any order cancellations on custom products.
Your privacy is our priority and we’re committed to protecting your privacy at all times, in all situations. The information we collect about you when you become a customer is used to process your orders and to provide a more personalized experience on our site and will never be shared or sold, period.